C99 Privacy Policy — How Your Information Is Protected

When you register on the c99 platform, your name, email address, mobile number, and date of birth are collected. Government-issued ID information may be requested for identity verification purposes and is stored with complete security. When you use the platform, your device type, browser information, IP address, and usage patterns are automatically recorded. Payment-related information is used solely to complete transactions and is processed through a secure third-party payment gateway. We only collect information that is genuinely necessary to provide our services. Collecting unnecessary or excessive personal information is against our policy.

The information collected is primarily used to manage your account, improve our services, and provide a personalized experience. By analyzing your usage patterns, we continuously enhance the platform's functionality and security. Your contact information is used to send important updates, security alerts, or account-related notifications. Data may be used to comply with applicable laws and to prevent fraud. Your information will not be used for marketing or promotional purposes without your consent. We ensure transparency and accountability in every aspect of data use.

C99 never sells or rents your personal information. Limited data may be shared with trusted third-party service providers for payment processing, identity verification, or technical support. These partners operate under strict confidentiality agreements and are not permitted to use your information for any other purpose. In cases of legal obligations or valid requests from government authorities, information may be disclosed in accordance with applicable law. Users will be notified in advance of any structural changes to the company. All data sharing is always conducted within the boundaries of this privacy policy.

The c99 platform uses cookies and similar tracking technologies to enhance your browsing experience. Essential cookies are indispensable for the platform's core functionality and cannot be disabled. Analytical cookies help us understand how users interact with the platform, which is used to improve our services. You can control or disable optional cookies through your browser settings, though some features may become limited as a result. Session cookies are deleted when the browser is closed, while persistent cookies are stored for a set period. For more detailed information about cookies, please contact our support team.

C99 uses industry-standard encryption technology and security measures to protect your personal information. All data transmissions are conducted in an encrypted state via SSL/TLS protocols. Our servers and databases undergo regular security audits, and multiple layers of protection are in place to prevent unauthorized access. Employee access to data is strictly controlled, and only authorized personnel can view specific information. In the event of a security breach, we will promptly notify the affected users and take the necessary steps. However, no method on the internet is 100% secure, so keeping your account password safe is also your own responsibility.

As a user in Bangladesh, you have several important rights regarding your own information. You may request a copy of the data we hold about you at any time. You have the right to request corrections to inaccurate or outdated information, and we will update it as soon as possible. In certain circumstances, you may request that your data be deleted, though some information may need to be retained for a specified period due to legal obligations. You can opt out of marketing communications at any time. For any requests or questions regarding your rights, please contact our support team and we will endeavor to respond within 30 business days.

C99 reserves the right to update or amend this privacy policy as needed. For significant changes, we will post a notice on the platform or notify you via your registered email. Continued use of the platform after any changes will be considered acceptance of the new policy. The date of the most recent update will always be noted at the top of this page, so we recommend checking it regularly. This privacy policy is governed by and interpreted in accordance with applicable laws in Bangladesh. If you have any questions or concerns, please contact our support team directly.